Shipping policy

All orders are processed and shipped within 1–2 business days. Orders are not processed or shipped on weekends or public holidays.

Once your order has been processed, it will be dispatched promptly. If we are experiencing a high volume of orders, processing may take slightly longer, and we will notify you if there are any delays.


Delivery Times

After your order has been shipped, estimated delivery times are:

  • United Kingdom: 1-2business days
  • Europe: 1-2business days
  • International: 1-2business days

Delivery times are estimates and may vary depending on location and courier delays.


Shipping Confirmation & Tracking

You will receive a shipping confirmation email once your order has been dispatched, including tracking details where available.


Customs, Duties & Taxes

We are not responsible for any customs fees, import duties, or taxes applied to your order. These charges are the responsibility of the customer.


Delays

We are not responsible for delays caused by couriers, customs, or other factors outside our control.


Lost or Stolen Packages

We are not responsible for packages marked as delivered by the courier. Please contact the courier directly for assistance with lost or stolen parcels.


Contact Us

If you have any questions, contact us at:
jodylloydo@icloud.com